Vacant job

Do you want to work with technology that makes a difference – every day? B. Braun Medical is a global medical technology company with a long history, strong values, and high ambitions. They are now looking for a Service Technician who wants a varied and responsible role in a socially important industry, working with advanced equipment for dialysis and infusion therapy. The role involves close collaboration with an engaged team where development, service, and quality are at the center!

About the Position

This position is a direct hire, meaning the recruitment process takes place through Bravura and you will be employed directly by B. Braun Medical.

About the Company

B. Braun Medical AB is one of the world's leading suppliers and manufacturers of health and care solutions. Founded in 1839, the company has had a constantly growing portfolio of effective healthcare solutions since then. B. Braun supplies the global healthcare market with products and systems for anesthesia, intensive care, cardiology, extracorporeal blood treatment, surgery, as well as services for doctors, clinics, private practices, and home care. B. Braun Medical AB works with Trust, Accountability, and Diversity as core values in their daily work.

B. Braun Medical AB is a wholly-owned subsidiary of B. Braun Melsungen AG, a German family-owned company with more than 185 years of experience in the medical field. The B. Braun Group has over 63,000 employees worldwide, and in Sweden, the company is represented by approximately 65 employees. B. Braun Medical AB is classified as an AAA company and works purposefully to strengthen its environmental responsibility and has been environmentally certified according to ISO 14001 for many years. B. Braun Medical AB is in an expansion phase and will have an annual turnover of over 800 million SEK this year.

Responsibilities

As a Service Technician at B. Braun Medical, you will have a varied and developmental role where you work closely with customers within healthcare and are responsible for ensuring that advanced medical technology equipment functions optimally every day. In this role, you drive, plan, and carry out service, installations, and maintenance of medical technology products at customer sites as well as in the workshop. You work with, among other things, dialysis machines, infusion systems, and water purification equipment, where troubleshooting, repairs, and preventive maintenance are a natural part of everyday life.

You have significant responsibility and work professionally in your dialogue with the customer. Through your technical competence and understanding of the customer's needs, you identify opportunities for upselling products and service agreements. The work is carried out in close collaboration with your team of service technicians as well as other functions within the company, such as the sales organization and application specialists. You document your work continuously in systems such as ServiceMax and CRM and ensure that all reporting maintains high quality.

You are based in the Stockholm area and work throughout Sweden as well as other Nordic countries. Travel is a natural part of the role and involves approximately 60 overnight stays per year.

Your main responsibilities:

• Installation, service, and maintenance of medical technology equipment at customer sites and in the workshop
• Preventive and corrective maintenance of dialysis machines and water purification systems
• Software updates for infusion systems and dialysis equipment on-site at the customer
• Troubleshooting, repairs, and technical advice
• Documentation of completed work in ServiceMax and CRM
• Actively contribute to upselling and development of customer relationships

Education, Experience, and Personal Qualities

Requirements:

• At least a high school education in a technical or medical technology field
• Work experience from a similar role as a service technician in troubleshooting and service of electronics, hydraulics, and mechanics
• IT skills in networks, servers, and PDMS
• Good knowledge of Office programs
• Driver's license Class B
• Experience in installation work and project management
• Good knowledge of Swedish and English, both oral and written

Merits:

• Experience in medical technology service work within healthcare
• Sales experience
• Experience with control cabinets and 400V pumps
• Further education/certificates in relevant areas, e.g., electrical safety training

To thrive in the role, we see that you have a solid customer focus and enjoy providing good service. You are a social person who is good at building long-term relationships and has an easy time making new contacts. You take great ownership of your responsibilities, their execution, and ensure they are completed on time. You are good at structuring your work and setting and keeping timeframes. Furthermore, you have good teamwork skills, get along well with new people, have a solution-focused attitude, and are motivated by creating satisfied customers.

Other Information

Start: As agreed
Location: Stockholm
Salary: As agreed

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we take down the ad when enough candidates have applied. If you become relevant for the position, we will contact you for a first phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

Do you have questions? Feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend that you submit your application immediately as we conduct ongoing selection.

Welcome with your application!

#Specialist